If you would like to speak to a member of the customer service team, just call 0845 606 9090 (lo-call number). Alternatively, send an e-mail to customer service and we will get back to you as soon as we can.

To become a customer
If you would like to become a customer click here, alternatively call 0845 606 9090 or e-mail your name, address, telephone number and type of business to customer service and we will arrange for someone to contact you.

Frequently Asked Questions
Q. Do the companies in the Group have price lists or brochures?
A. Yes, we have comprehensive lists which cover all our products. If you require a price list please leave a message on our 24 hour helpline, 0845 606 9090 (lo-call number). Alternatively, e-mail customer service and we will send you a brochure.

Q. Can Brakes deliver to me anywhere in the UK?
A. Yes, we have national distribution.

Q. What days do you deliver?
A. Up to six days per week depending upon schedules at your local depot.

Q. When can I order products?
A. Normally an order placed one day will be delivered the next appropriate working day.

Q. Can I buy Brakes products from a shop?
A. No, we only supply the catering trade.

Q. Is there any point of sale material I can use to advertise products?
A. Yes, there is a range of point of sale material for selected products available to customers free of charge.

Q. Is there anyone I can call for product information?
A. Yes, your local telesales contact has excellent product knowledge. If you have any special requirements, we also have a company dietitian who can be contacted on 0845 606 9090 between 9am and 5pm, Monday to Friday. For further information customer service can help on 0845 606 9090.

If you would like any further details, just call the customer service team or send us an e-mail and we’ll be happy to assist.