Virtual Chef Disclaimer

Any product information (including allergen information) displayed on Virtual Chef Online (powered by Nutritics) is provided in good faith and is based on details provided to Brakes by the suppliers of those products. In providing the information, Brakes is relying on the accuracy and completeness of the product information provided by the supplier or via the third party product information databases they subscribe to. Whilst Brakes has certain processes to help ensure this information is up-to-date and accurate, Brakes cannot be held responsible for any inaccuracies or omissions in this information. This is particularly important because, where recipes and/or formulations are changed by the supplier, the information on Virtual Chef Online (powered by Nutritics]) may be inaccurate for a period of time, until such time as Brakes is notified by the relevant supplier, and such changes have been updated.  We may also provide ‘may contain’ allergen statements where we are provided the information by the supplier.  Furthermore, it is possible that where a product recipe changes, there are products made to the old and new product specification in the supply chain.  Therefore, you must check the packaging of the product delivered for the most accurate and up to date product information.

Please note that Brakes cannot and shall not be liable for any cross contamination issues that may occur during food preparation at the customer’s site or once it has otherwise been delivered by Brakes. 

For the most up to date product details, including any allergen information, please refer to the product packaging or alternatively please contact Customer Care.

Due to technical reasons beyond our control we cannot guarantee that the online product list or Virtual Chef Online (powered by Nutritics) will be uninterrupted and there may be times when they are not available due to repairs and maintenance. Brakes accepts no liability whatsoever for any losses howsoever arising from the unavailability of this service (or any part of it). For full detail on the terms of use of the website, please see our website terms and conditions.